FAQs
No question too cheesy
Questions, answered. Pick a topic to get started.
Ordering and delivery
When should I order for Christmas?
Order by 18 December for Christmas delivery. We deliver in 2–4 working days, so the earlier the better.
How much is delivery, and how long does it take?
Mainland UK delivery is £4.95, or free when you spend over £40. Northern Ireland, the Isle of Man, Guernsey and Jersey are a flat £8. Orders arrive in 2–4 working days, by Royal Mail or FedEx depending on weight.
Do you deliver outside the UK?
Not at the moment. We aren't shipping internationally or to the EU just now.
Can I return something?
Yes. If you change your mind, you can return it within 14 days of receiving your order. If anything arrives damaged, wrong or not as described, we'll refund or replace it. See Delivery and returns for the details.
Can I buy refills?
Yes. Vegetarian rennet, a thermometer, citric acid, organic sea salt and butter muslin are all in our supplies range.
Gifting
Can I send it straight to the person I'm buying for? Will they see the price?
Yes, send it straight to them. We never show prices on the despatch note.
Do you offer gift wrap?
Yes. Add gift wrap and a printed gift message, from £2.50.
Which kit makes the best gift?
The Ultimate Cheese Making Kit is our best seller and Grace Dent's pick: 10 cheeses and 40 batches. For a dairy-free foodie, try The Big Vegan Cheese Making Kit.
Do you have gift sets?
Yes. Each gift set is one of our kits plus a few delicious extras, from £27.50.
Making cheese
Is it easy enough for a beginner?
Yes. No experience needed. The recipe book takes you through each cheese, and you can make your first cheese in about an hour. Everything's in the box: just add milk.
What do I need at home?
Whole milk, a large deep stainless steel pan with a lid (not aluminium, non-stick or copper), a large slotted spoon, a long knife, a colander and a glass bowl. Rubber gloves help with mozzarella, and a microwave is optional. See How it works.
How long does each cheese take?
Mozzarella and ricotta take about an hour. Crowdie, queso blanco, goat's cheese and paneer take an hour or two. Cypriot style cheese takes a few hours and is best the next day, labneh takes a day or two, and Greek style cheese takes a few days.
Can children help?
Yes, it's fun for adults and kids, but children shouldn't make cheese unsupervised because of the hot milk.
What can I do with the leftover whey?
Don't throw it away. Use it in bread, pizza dough, soup or smoothies.
Ingredients and dietary
Which milk should I use?
Most cheeses work with whole blue top milk. For the Cypriot style cheese, use unhomogenised 'Gold Top' milk, available in most supermarkets. Goat's cheese needs goat's milk, and labneh needs full-fat yoghurt.
Is there a vegan option?
Yes. The Big Vegan Cheese Making Kit makes 6 dairy-free cheeses. Just add nuts and almond milk.
Is the rennet vegetarian? Can I freeze it?
Yes, it's a microbial vegetarian rennet in tablet form. Once opened, you can freeze it for up to 5 years.
How long do the kit and my homemade cheese keep?
Every kit keeps for at least 12 months, so you can buy early. Once made, your cheese keeps for about 5 days in the fridge, depending on how much salt you add.
Wallace & Gromit
Are the Wallace & Gromit kits official?
Yes. Our Wallace & Gromit kits are officially licensed.
Which Wallace & Gromit kits are there?
Cheeses of the World (11 fresh cheeses, 20 batches), Mozzarella & Ricotta (12 batches) and Squeaky Moon Cheese (12 batches). Shop Wallace & Gromit.
What is Squeaky Moon Cheese?
A squeaky grilling cheese. The same kit also makes Moon Rocks cheese curds.
How long do the Wallace & Gromit kits keep?
At least 12 months, so you can buy early for birthdays and Christmas.
Can't find your answer? Ask our chat assistant, bottom right of the screen, or email info@bigcheesemakingkit.com.